Scroll down the page to find Audio in the list and follow that link to some helpful hints to solve a variety of common audio problems. Citrix recommends that you use a headset with integrated speaker (Composite device). There are also links on this page for Mac and Linux users. Hardware-based acoustic echo cancellation (done by an audio device in use). This will bring up a page titled Solving Call Quality Problems (Windows Desktop). Select HELP in the menu at the top of the page. If you have a problem with the sound check out the troubleshooting videos in SKYPE HELP. You then can click on the red telephone icon to hang up the test call. If you hear your own voice you have been successful in setting up your sound equipment. You will be able to hear and evaluate the quality of the sound. Once you stop speaking wait a few seconds and the test will play back your message. Record a short message…as simple as Testing 1-2-3. Follow the instruction and you should hear a recording asking you to record a message. Once you see the test, double click on the green call button and it will bring up the sound test window.Ĭlick the green call button to start the test. If you don’t see Echo/Sound Test Service or Skype Test Call in your list of contacts type Echo in the search box right above your contacts and that should bring it up. Scroll down and choose Check Call Quality. Once you have signed on to your Skype account find the listing for Echo/Sound Test Service or Skype Test Call in your list of contacts. On any of these tabs in Skype for Business, click on the Audio Device Icon in the bottom left corner. On the Contacts tab, and click the contact named Skype Test Call or Echo/Sound Test Service.One of the features that I really like with the Skype app for video call is that you can make a Skype test call to check the sound of your computer speakers.Your speakers and microphone are plugged in, if they're not already built in to your computer.Before you begin, make sure of the following:.The contact is already on your contacts list. It's through a special contact (actually an automated service that mimics a phone call) named Skype Test Call or Echo/Sound Test Service. How do I test my sound is working in Skype (make an Echo test call) To check that your sound and microphone are working properly in Skype, you can make a test call to our friendly assistant Echo.
There's an easy way to test your voice call settings and equipment before you call anyone on Skype. Watch the video to learn how to make your first call on Skype.
After that, you'll be ready to take advantage of all of Skype's calling services, from the free to the paid. Next, you should make a test call to make sure the person on the other end will be able to hear you. Go back to Lesson 3's Adding Contacts if you need help finding or adding people you know. Are you ready to talk? Now that you have Skype set up on your computer, it's time to make your first call.
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